Flower Delivery Information - Very Important
Updated: 9am 21/12/18: We are now only accepting orders addresses in Dublin. We are open for Click and Collect in our Sandyford HQ and our Foxrock store.
Please note that all standard orders placed for delivery on the 21st (For Home Addresses), 22nd, 23rd & 24th with "Happy Christmas" messages, will be delivered on any of those days so as to ensure all deliveries go out before Christmas Eve. If this is an issue, please advise in the additional comments section.
All Orders for outside of Dublin will be delivered directly from Flowers Made Easy via courier to ensure quality and consistency is maintained.
All Free Delivery Bouquets will be delivered by courier as well..
We will be closed on December 25th, 26th, 27th, 30th of December & the 1st of January.
Between Christmas and New Years, our opening hours and deliveries will be slightly restricted on the days we are open over Christmas 28th, 29th & 31st. Some orders placed over this period may be delayed however we will endevour to facilitate all orders as requested. Where we can't, we will advise you as soon as is possible and provide you with the options. Please don't let this put you off, as it will be the same for all companies, we simply prefer to tell you up front for the small number of orders that may be delayed.
Standard Delivery Conditions:The below information is critical to your order being delivered where you want and to whom you want. It is up to you to get it right.
Recipients Phone NumberPlease provide us with a local delivery phone number for the recipient (preferably a mobile). Without this all bets are off. We will do our best but we cannot guarantee delivery.
Delivery AddressPlease make sure the delivery address you provide is correct. If it is a house which is hard to find, please provide additional details in the "Additional Comments" field. Please ensure that the person will be home, especially if the recipient lives in an apartment.
Flower Delivery TimesWe cannot guarantee specific delivery times; however, we do our best to accommodate realistic requests when planning our logistics. Please let us know if someone is leaving work early, or if they won't be home until late etc.
Additional InformationIn the shopping cart you will find a place for Additional Information field. This field is there so that you can help us help you. The more information you provide us about the location of the intended delivery address, the easier it is for us to get things right.
Nobody Home Policy
Our drivers tend to be logical people. They will do what makes sense depending on the situation they are faced with if nobody is home. But generally speaking, this is what tends to happen:
- We will attempt to leave the delivery with a neighbour and leave a Flowers Made Easy card in the recipient door saying "Flowers left at number X"
- We may contact the customer and deal directly with them in relation to where is best to leave the delivery or to make alternative arrangements.
- If all else fails we will bring it back to base and await further instructions from you, the sender. A 2nd delivery attempt may require a further delivery charge
Courier DeliveriesIf a bouquet is being delivered by a courier, we will not be able to have the courier re routed or sent to a different address. If the driver doesn't find the recipient at home or has any issues in delivering, the bouquet will be brought back to their local depot where the recipient can collect the bouquet.
Change of AddressWe don't accommodate changes of addresses half way through the day. The address you have imputed is the address we will deliver to. If the recipient isn't at the address we apologise, but unfortunately that is outside of our control.
Hospital Flower DeliveriesPlease note that some hospitals, and some wards within other hospitals cannot accept flower deliveries. Please do your best to find out about your hospital before placing your order.
Funeral Flower DeliveriesFuneral Flowers are guaranteed. Please provide as much information as is possible in the Additional Comments field. We will look after the rest.
Urgent Flower DeliveriesWe can sometimes arrange last minute flower orders. Please call us on 00 353 1 2176100 to see what we can do.
DELIVERY OPTIONS:Same Day Flower Delivery
This service is carried out by Flowers Made Easy where possible, or by our handpicked network of local florists around the world, where the address falls outside of our own delivery areas.
Next Day Flower DeliveryFor Flower Deliver anywhere on the Island of Ireland, next day delivery is completed centrally from Flowers HQ in Sandyford, Dublin. This ensures that we can provide a top notch product delivered directly by Flowers Made Easy to you recipient.
Public / Bank Holiday Flower DeliveryUnfortunately we are closed on public holidays but only in the country where the public holiday effects. Click here for a list of these days for the different countries.
Sunday Flower DeliveryWe are closed on Sundays except for Mothers Day. Mothers Day in Ireland is the 6th of March, 2016.
International Flower DeliveryFlowers Made Easy have a presence in the following countries:
We also have partners all over the world so International Delivery is no problem for most countries, if you want to check, give us a call on 0035312176100
We also have a handpicked network of partner florists in every corner of the world.
For International Deliveries click here: International Flower Delivery